Move what you can
Get furniture, electronics, and valuables away from where water's coming in. Plastic sheeting or trash bags work in a pinch.
Active leak? Call 919-335-7754
· Raleigh · Durham · the Triangle
Active Leak · Storm Damage · Tarping
Active leak? Don't wait this one out.
Water doesn't stop on its own. If your roof is leaking right now, call StormSafe — we'll get a tech to your address fast, tarp the opening if it can't be repaired today, and walk you through the next step.
Call us right now 919-335-7754 Talk to a real person · same-day response windowCan't talk right now? Send us the details →
- ✓ Emergency leak response
- ✓ Roof tarping when needed
- ✓ Storm damage documented
- ✓ Local Triangle team
NC Licensed & Insured
50+ ★★★★★ Google Reviews
Local · Triangle-Owned
BBB Accredited
While You're Waiting For Us
Here's what to do in the next 10 minutes.
Quick steps that protect your home and make our job faster when we arrive.
Catch the water
Buckets or storage bins under the drip. Towels around the base. Small hole in a sagging ceiling can release a pool of water — drain it on purpose, in a controlled spot.
Snap photos
Wide shots of the room, close-ups of the damage, and any visible roof or ceiling area. Helpful for us — and for insurance later if needed.
Call StormSafe
919-335-7754. We'll get the basics, confirm location, and dispatch the soonest available crew. Tarping if the weather requires it.
Safety first — please don't climb on a wet roof.
Take photos from the ground and stay clear of any electrical components or sagging ceilings near water. We've got the ladder and the tarps.
Emergency Situations We Handle
If it's wet, broken, or open to the sky — we cover it.
Decades of Triangle storms behind us. Most emergencies fall into one of these.
Heavy rain leaks
Water through ceilings, walls, attics, light fixtures.
Missing shingles
Wind-stripped sections, exposed underlayment.
Roof punctures
Fallen limbs, debris, hail through the deck.
Wind & storm damage
Lifted shingles, ripped flashing, openings after a front rolls through.
Flashing & vent leaks
Chimney, sidewall, pipe boot, vent boot — common silent leak sources.
Exposed roof decking
When shingles are gone and the deck is staring at the sky. Tarp first, repair next.
Emergency Tarping
When repair can't happen today, the tarp keeps water out.
What a proper tarp looks like
A real emergency tarp isn't just a blue sheet thrown over the damage. It's anchored over the ridge, secured to dry framing with a sealed perimeter, and pitched so water sheds off the roof — not into the ceiling.
- ✓ Heavy-duty reinforced tarp sized to cover the opening + a wide overlap
- ✓ Anchored to dry decking — no nailing through wet, soft, or rotted areas
- ✓ Sealed and pitched correctly so the next storm doesn't pool on it
- ✓ Documented with photos so you have the record for insurance if you need it
Tarping is temporary. We'll come back for the permanent repair as soon as conditions allow — and walk you through whether that's a patch, a full repair, or a replacement.
When It Counts, Triangle Homeowners Call StormSafe
Storm response, in their words.
From the initial phone call to completion, the team was friendly, responsive, and attentive. They kept me informed throughout and made sure I was satisfied. Their commitment to customer satisfaction is commendable.
David James
★★★★★ Google
They literally took the stress out of distress. Walked my family through every part of the process and made the whole thing actually feel manageable.
PJ Baker-Nicholas
★★★★★ Google
Thomas and Chad replaced our roof. They made the process so easy and we're very pleased. It's been over a week and we've only found four nails in the yard. On time, respectful, and a great job cleaning up.
Heather Lindgren
★★★★★ Google
Quick Answers
The questions you don't have time to ask.
How fast can you actually get here? +
During business hours, we usually have a tech to your address the same day. After-hours and during widespread storm events, response times stretch — but call us anyway and we'll give you a real ETA, not a guess.
Do I need a tarp or just a repair? +
Depends on weather, the size of the opening, and the roof's condition. If a clean repair can happen the same day, we'll do that. If rain is on the way and the repair can't be finished in time, we tarp first and come back to repair properly.
Can I tarp the roof myself? +
We strongly recommend you don't. Wet roofs are slippery, storm-damaged decking can give way under weight, and an improperly anchored tarp will lift in the next gust and make the leak worse. Take photos from the ground and let us bring the ladder.
What should I do while I wait for you? +
Move valuables clear, catch the water with buckets, take photos, and stay away from any electrical fixtures with water near them. If a ceiling is sagging from a water pool, drain it intentionally with a small hole over a bucket — better than letting it collapse on its own.
Can this become an insurance claim? +
If the damage looks storm-related, yes — possibly. We document everything during the visit so you have the evidence. Coverage is decided by your carrier, not us, but we'll set you up with what you need to start a claim if you choose to.
Do you handle the permanent repair too? +
Yes. Tarping is just step one. Once conditions allow, we come back for the actual fix — repair, partial replacement, or full replacement, whichever the roof actually needs. You don't have to call a separate company.
Don't watch your ceiling. Call us.
The longer water sits, the more it costs. We'll get there fast, tarp if it can't wait, and walk you through the rest.
